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    dcrocker
    What Good Is A $700 Phase I ESA?
    Entry posted February 26, 2010 by dcrockerElite Contributor, last edited January 19, 2012
    2929 Views, 32 Comments
    Title:
    What Good Is A $700 Phase I ESA?
    Entry:

    The issue of low-ball Phase I ESA pricing reared its ugly head this week yet again—twice, actually. The first was during Wednesday’s ASTM E 1527-05 Task Group call.  In the midst of discussions about potential revisions to the Phase I ESA standard, a fellow member said he’s got a guy in his area charging $800 Phase Is based on God-knows-what (probably not based on current database reports and file reviews, thorough interviews and a site visit by a qualified EP with good E&O insurance). Even worse is the guy’s “so busy right now he can’t see straight.”

    The second was when I stumbled on a post started by an EP in a due diligence group on LinkedIn who asked other members: “How sustainable is the practice of completing Phase I ESAs for $650-$750?” She’s getting offers via email and within hours, they’re taken at “these crazy low prices.” Triggering her post is that she’s finishing two Phase Is now at $700 apiece, and for one, the database report alone is nearly 200 pages long. The situation she describes is this:

    • A few Phase I clearinghouses have done the marketing and maintain relationships with the huge lenders.
    • They bid the work and when they win it, they get the database reports, aerials and Sanborns.
    • They sub to a field person and “throw” the data at them.
    • The SOW is for the site visit; visits to fire department, building department, etc.; city directories; and then reporting. There are also requirements for submissions at every step and in accordance with a prescribed schedule. Some of the primes even fine the subs for not meeting the deadlines.
    • The sub opportunities come via email, sometimes a week or two after the award, which essentially leaves only a week or two to do the work.
    • The RFPs often come in batches (5-10 sites at once)
    • Bidding’s generally around $700/site
    • As for liability insurance, the model is that the contractor needs to have it (and can buy it on a project-by-project basis).
    • AND! often, there is asbestos, lead in water, and lead in paint sampling also required.

    She posted her question in frustration because she’s now left to wonder if she would do better working at WalMart or McDonalds on an hourly basis, without the hard work, stress and exposure to liability.

    Stop the madness! I did a post last spring on Phase I firms charging $1,200 which at the time seems ridiculously low. Now, not even a year later, we’re having conversations about Phase Is as low at $600. This is depressing, especially since I’m just wrapping up DDU so I can appreciate what an intensive research process a Phase I ESA should be.

    There’s an important opportunity coming up that allows Phase I ESA professionals to bring this issue to the forefront. As already posted by several others on commonground, EPA scheduled a "listening session" on the federal All Appropriate Inquiries rule next month. It is open to EVERYONE, and is scheduled for the morning of St. Patricks Day in DC. According to EPA’s notice, “The Agency is interested in hearing if stakeholders and the general public are encountering issues with regard to the implementation of the required standards and practices.”

    Issues of poor quality Phase Is and the need for tighter professional qualifications are sure to be a focus. They were certainly hot topics during the original negotiations—and they’re an even bigger issue now that economic factors have brought competition to a fever pitch. If you’ve got an issue in the industry with unqualified individuals doing Phase Is for peanuts, here’s your chance to speak up and be heard. Blogger Larry’s already said he’s coming. Hope to see many of you as well. 

    Let me know. We can have our first commonground lunch with green beer afterwards. I know a great Irish bar by the train station.

    The when/where details are all included here in EPA’s notice. http://epa.gov/brownfields/aai/listening_session.pdf

    [NOTE: If you can’t go, you still have the opportunity to weigh in by submitting written comments to: Patricia Overmeyer of EPA’s Office of Brownfields and Land Revitalization,Email: Overmeyer.patricia@epa.gov or by mail at: U.S. Environmental Protection Agency,MS 5105T, 1200 Pennsylvania Ave. NW,Washington D.C. 20460]

    Comment

    • MSA
      posted February 28, 2010 by MSAMember

      There should not be an automatic correlation between low cost and low quality for Phase I site assessments.  Yes, a $700.00 Phase I is nuts.  But at the same time, technology and the standard itself has made doing site assessments easier and faster.  I was doing Phase I assessments in Boston, MA, in the late 1980's.  There were no database companies and we used typing pools and drafting departments with ammonia machines to write reports.  We had to page through thousands of pages of regulatory listings to identify RCRA generators; there was no such thing as "not practically reviewable."  We charged $3,500 back then, but it was extremely labor intensive.  Now we get the databases in nice neat packages and even have programs to write reports.

      Consultants spend much too much time writing reports and too little time serving the client with clear direction and an understanding of their needs.  Find ways to reduce report writing time, or move the report writing to a report writer and not an environmental professional that has to "hunt and peck" to write the report.  This will significantly reduce your report costs and you can either increase your profits or reduce your fees.

      What is a fair price for a Phase I?  It depends on too many factors to discuss it here.  In some markets can you make money at $1,000 or less for a site assessment and still produce quality?  Yes, if you understand the market and know how to control costs.

       

      • dcrocker
        posted March 1, 2010 by dcrockerElite Contributor

        MSA, What a great flashback to the old world of doing Phase Is in the 80s, but one question: what's an ammonia machine? Technology has certainly had a profound impact on the efficiency with which Phase Is today are completed. Phase I consultants now spend far more time on writing their report than on the actual assessment so your advice to find ways to shave time off the report writing task and focus on serving the client is a good one.

        I agree that low cost doesn't necessarily equate to low quality. There's a staggering range in price for a basic Phase I in the market, and that's reflective of the myriad factors that affect this variable. Is the firm efficient? who's doing the work? is there travel involved? what type of property is it? and on and on. We asked a question in our Sept EP benchmark survey about average pricing for a basic E 1527-05 scope and the range in answers that we got supports your point. Lowest was $750 (just one outlier...next highest was $1200)  and highest was 10x that (several answers were above a $6000 price point).

        Market pressures have brought issues of price and quality to the fore...just as development of the AAI rule did back in 2004. As EPA reaches out to the market this month for input on whether the rule is working, they will likely hear points from EPs like you...and like the frustrated one I referenced in my blog. In the end, I'm not convinced anything EPA can do to the AAI rule will have ensure that good EPs get a fair rate for their services. 

        • MSA
          posted March 1, 2010 by MSAMember

          Sorry - diazo machines.  The drawings were on mylar, fed into a machine that wreaked of ammonia and a blue line drawing came out the other end that had to be set aside to dry.  Must be showing my age!

          • dcrocker
            posted March 1, 2010 by dcrockerElite Contributor

            When I first started at a consulting firm in DC right out of college, they still had (and used) one of those mimeograph machines w/ the purple ink to make copies of handouts for EPA meetings. Guess I'm no spring chicken, either!

    • Matt Fox
      posted February 28, 2010 by Matt FoxElite Contributor

      $700 plus travel by an EP working out of their house with very little overhead is feasible.

      • dcrocker
        posted March 1, 2010 by dcrockerElite Contributor

        For every one of you, MattFox, there's a guy like this who posted to me on LinkedIn:

        "An Environmental Professional billing at a typical rate CANNOT make money on a $700 Phase I. As a Principal who often does the site visit and writes the report, a Phase I is a $2,000+ endeavor, but I cannot be competitive charging this rate. I am frustrated with this situation."

        This is an age-old issue in the industry that will be debated for as long as consultants are out there assessing sites for environmental contamination. It will always be "buyer beware." I just hate to hear stories about EPs not getting paid what they're worth for the professional judgment they bring to bear on decisions about environmental conditions at a piece of property. And I'll never understand why someone buying a $10 million property isn't willing to spend $3k or more upfront from a trusted EP to get a good solid opinion on what the interviews, site visit and government data say about whether the property has environmental issues that need to be addressed.

    • MaxEng
      posted March 2, 2010 by MaxEngElite Contributor

      Anyone who expects due diligence on a $10 million deal to resemble due diligence on a $600,000 deal is lacking commercial sense.  On the larger deal, you need to focus attention on Business Environmental Risk, and in a pretty major way.  On a $600,000 deal, it's usually all about getting the loan.

      I know this is an oversimplification, but you need to be aware of just what ballpark you're playing in.  Derek Jeter would be out of place playing for the Myrtle Beach Pelicans.  Recognize what your firm requires in the way of billing rates and margins, and target your client base accordingly.  If you can't do Phase Is for less than $3k, target those clients who are doing $10 million+ deals, since they can (and should) be looking for exceptionally thorough and insightful due diligence.  Leave the smaller deals for those who can handle them for a lower fee.  

      • dcrocker
        posted March 3, 2010 by dcrockerElite Contributor

        MaxEng, Great business advice. I know many firms that only focus on high-end deals. The due diligence is more complex, rates are higher and they've made a conscious decision to not bid on projects below the 2k-2500 range. Other firms can make a satisfactory profit margin at lower price points and are doing quite well there.

        On the issue of quality, this blog was posted in various places on LinkedIn where it triggered a conversation about Phase I site visits being done cheaply by "field techs." One guy said most are really just home inspectors 2 and 3 times removed from the end user of the Phase I. They say they have 10 years experience, and I quote "The AAI rule is loosely interpreted." Now I've heard everything. Phase Is being done by the unqualified is a problem that many hoped  the AAI rule would address. It unfortunately hasn't.

    • seand
      posted March 3, 2010 by seandSuper Contributor

      The size of the deal does matter, however just ask any of your friends in community banking with loan size of $2M or less, the borrower has a lot more at stake, they are less savvy (legal  and insurance protections), more price sensitive, and stand to lose all their equity in some cases if an unknown or unidentified environmental issue arises. Furthermore, the firms that bid $1,500 or less do not likley carry the appropriate insurance or don't stay in business for the duration of the investors hold period (if the enviro impact is discovered upon sale lets say). It's not a fun place to be in the market given you are dealing with less sophisticated borrowers/lenders with a fairly high downside in terms of fee and risk.

      • MSA
        posted March 3, 2010 by MSAMember

        You are correct in that these smaller deals pose a much bigger risk to the borrower, but who is the client?  If it is the bank, there is less money at risk, which is why they look for lower levels of due diligence at lower fees.  I've been involved with those "firms that bid $1,500 or less" for going on 15 years now. No firm has had less than $5MM PL and each are at least 12 years in business and still going strong.

        I hear a lot of consultants worry about the risk/reward.  I've been involved with literally tens of thousands of site assessments over 20+ years, including many years as an owner of firms specializing in this work.  I've had only one loss over that entire time, a UST that cost the company about $30,000; not enough to bother going to an insurer.  Bad payers over the same time have certainly resulted in much greater losses.

        No, it's not an easy business.  But it's actually the most enjoyable work I've done as a consultant. 

    • viewfinder
      posted March 4, 2010 by viewfinderMember

      There's little the private sector can do to curtail production of non-conforming Phase Is on the cheap for ignorant  users.  Considering that the majority of properties are "clean," the quality of a Phase I on those sites is moot - anything is good enough if the deal closes.  But for those sites with RECs (confirmed, not just speculated), there is a mechanism to discourage unqualified Phase I consultants from doing business - it's called "enforcment."  A user's professional liability lawsuit will fizzle against a lowball firm who is sued, but a bonafide CERCLA claim against the user who hired the dirtball in the first place will get some attention.  Unfortunately, what we have now is an underfunded and gutless EPA (and State surrogates) that is too lazy or too cowed to use its enforcment powers.  The liability scheme only works to benefit private-party litigators.  Environmental professional who take pride in their work are made to be suckers.

    • Stones
      posted March 5, 2010 by StonesContributor

      I'm starting to accept the reality that there must be a market for $700 Phase Is or there wouldn't be $700 Phase Is.  Hey, that's great.  Have at it.  Most properties are going to show clean anyway and many have a stack of prior Phase I reports making it easy for the next guy.  The odds are low for rolling snake eyes.

      The question I have is how sustainable is that market insofar as developing the next generation of competent EPs?  Where's the budget for training and employee retention.  How long before you burn out doing $700 Phase Is?  How fun can that be?  How long can you go riding on the very edge of profit or loss.  One hiccup in time and you've lost money.

      You have to ask yourself, what kind of consultant do you want to be?  I feel lucky to be able to turn away low-margin work.  Mergers and acquisitions?  Good stuff.  Banks?  meh

      • dcrocker
        posted March 5, 2010 by dcrockerElite Contributor

        Thx for your thoughtful post, Stones. If the recession's done nothing else, it's expanded the spectrum of Phase Is out there even wider. Some firms got more efficient. Some didn't. Some went down entirely new market paths. Some didn't. Some firms got more choosy about the type of work (and liability) they were willing to expect. Every firm's got its own business model it chooses to follow, but anecdotally, the most satisfied consultants I know are the ones doing the complex Phase Is and truly acting as advisors to their clients on business deals.

    • Martin
      posted March 5, 2010 by MartinContributor

      The problem with $700 Phase I's is where does it stop?   And how long does it take to complete a $700 Phase I?   What is the hourly rate for those completing the Phase I ESA's and how much time is involved?  How many $700 Phase I ESA need to completed in a year to sustain the base wage for an environmental engineer?  

      How much are Transaction Screens being sold for?

      From those more experienced - do you think $700 is an industry all time low taking into consideration inflation over time?    Can the market rebound from this rate or will the industry have a hard time bringing the rates back now they are so low?   

      All questions that I am thinking.

       

    • FStephenMasek
      posted March 10, 2010 by FStephenMasekContributor

      I was also on that conference call.

      One other problem is that the client paying $3,500 may not receive anything better than the client paying $700, as essentially the same type of beginner/trainee"junior staff" labor may be used.

      A run of the mill Phase I may take three days - research and review one day, site, area, and city visit another day, then report the third day.  If the Phase  I "mill" supplied the database, aerials, and so forth, $700 would then work out to $233.33 per day for the person doing the work, which is $58,333 per year if they are always busy and work 50 weaks per year.  I think that beats the average family income in the USA, and beats what many big companies would pay the same worker to be sitting in their cubicle-land.   

      Requiring that an EP perform the site visit would be very helpful, and I'll be pushing for that change to E1527. 

      It would also be nice to require that the report list the major Phase I tasks, then name the person who performed each task, or give the percentage of each task done by each person if more than one worked on it.   The fakers could still lie, but they would have to be far more blatant lies. 

      How many us are doing stand-alone Phase Is?  We're typically also doing full asbestos, lead, and universal waste surveys, and often also property condition assessments.  I know the "mills" are also trying to claim they can do all of those things...  

       

      • dcrocker
        posted March 12, 2010 by dcrockerElite Contributor

        thx for your thoughtful post.

        I'm curious to see whether EPA hears at next Wed's public hearing from those who share your opinion that only qualified EPs should person the site visit. It's an issue that keeps coming up and could have a big impact on today's subcontracting practices. I'll report back.

      • McCarthy
        posted March 12, 2010 by McCarthyElite Contributor
        "$233.33 per day for the person doing the work, which is $58,333 per year if they are always busy and work 50 weaks per year" Huh? Beyond the direct subcontracted research fees, most businesses have many types of insurance, office space, phone systems, automobiles, advertising, business taxes, accountants, administrators, receptionists, janitors, photo copiers, websites, etc (ad infinitum) Are you suggesting that your employees get 100% of the check from the customer? At most companies its roughly 1/3, which would be less than $20K per year or less than $10 / hour...some pay for a degreed professional.
        • FStephenMasek
          posted March 15, 2010 by FStephenMasekContributor

          I was discussing the situation with subs, most of whom are self-employed, getting $700, with the prime providing the database report & aerial photos.   They do have some overhead, such as gasoline and vehicle usage, but not much. 

    • FStephenMasek
      posted March 10, 2010 by FStephenMasekContributor

      One other though - How many claims would it take to exhaust the insurance of a Phase I "mill?"  A client needs to consider the dilution of insurance coverage which results from the high volumes of such firms.   

    • gogreen
      posted March 17, 2010 by gogreenMember

       

      I would suggest that there is a little more to the picture here than meets the eye. Yes there might be a very few people doing $700 Phase Is but not many. If there are, it cannot be much of a product and they are obviously looking for Phase II add-on work when they walk out the door.

      I would suspect that most of these are subcontract jobs wherein a larger company buys the radius report, aerials and sanborns for the sub. The sub must provide everything else. This is how Land America used to operate with a virtual company of nationwide subs that they did not even know, for the most part. They ususally paid about $900 or so per job, depending on the property (they went bankrupt a couple of years ago).

      There are other firms that picked up their pieces and I would imagine this is what you are seeing....the new firms have lowered the rates even further. 

      It is rough out there for sure.

       

       

    • kfeldman
      posted March 19, 2010 by kfeldmanMember

      This discussion has been going on for a while.  Regardless of the fees, the continuing troubling fact is that the lenders and consulting firms believe this is all our work is worth.  That is their perogative as is the business decision of low bidding the due diligence.  It is so satisfying to see what happens when they get burned and the deal goes south (as we have fixed many of these on the back end).  All because of a few hundred bucks the borrower or bank didnt think was important.  Time after time we find issues the previous reports did not....could it be related to the faster, cheaper method?  If not, its quite a coincedence.  Maybe not all the time, but often, ya get what yopu pay for.

      Now after the fall of so many due diligence firms, loss of good folks from this field and so many operating as subs, and the last few slow years, things are picking up.  Its time the due diligence firms and subs start believing in what our professional work is worth...yes there is variance, size of the loan, type of property, whatever.  But there is a limit to whats reasonable.  Now would be the time for the subs (the good ones) to band together and hold the line on fees, forcing the firms that hire them to up their fees. Next time one of the due diligence firms has a portfolio and they offer y'all some cheap fee, provide no assistance, shorten the timeframe etc., turn them down, stall, ask for more money and time.  Whats happens if they cant find any subs and they have already promised the job to the client?  Maybe they can go out and do the work themselves and decide if $700 (or whatever) is a fair share.  Or they will miss the due dates or have really poor reports done by the "D" level subs, the bank will get pissed and not pay them and never hire them again.  One less firm to compete with and fees can go up.

      Next, lets discuss due diligence firms not paying their subs in a timely manner!

      Sorry for the rant.

      Ken

       

       

    • Eli, ep
      posted April 5, 2010 by Eli, epMember

      $700 Phase 1s?  Even a subcontractor working from the kitchen table has some expenses and has to pay self-employment taxes.  One $700 Phase 1 x 52 weeks per year = $36,400 - expenses and taxes = MAYBE $29,000. 

      I only know Matt Fox through his posts on other discussions.  Based on what I've read I respect him as a professional but I obviously respect him more than he respects himself.  Matt, buddy; you're worth a lot more than $700 a pop.

      In response to MSA, if an EP can perform Phase 1 after paying 1/3 of that for data aquisition and putting in 3 or 4 days labor and paying all expenses and overhead including (continuous) continuing education at ASTM or EDR prices and constantly improving your end product based on your personal higher standards based on what you learn in class from instructors and colleagues...if your fee basis after all that is $1,500 you're a magician. 

      If a firm's been bidding $1,500 or less for 15 years it might be time to get an impartial professional opinion of their work product and take a refresher course in business.  15 years ago I bid $1,500 but a lot's changed since then. 

      • dcrocker
        posted April 7, 2010 by dcrockerElite Contributor

        Thx for all of your thoughtful comments. The topic here and on LinkedIn has triggered some valuable and emotional discussions. The market's forcing a lot of EPs to make tough decisions about the work they're willing to do and the rates they're willing to accept. I don't think EPA or ASTM have the power to force change. The market's always been price competitive but the recession's served to make it more intense than ever. I recently talked to few experts in value-based marketing and will be doing a few blogs on the topic to share their insights

        Dianne

    • bsavage
      posted April 7, 2010 by bsavageContributor

      So, what was said to EPA about this issue on the March 17 call?

      • dcrocker
        posted April 7, 2010 by dcrockerElite Contributor

        Hi Ben

        Quality in the industry was one of the two main topics raised, along with disclosure. You can read my play-by-play here

        http://commonground.edrnet.com/posts/03c6d149e4

        Dianne

    • LSchnapf
      posted April 13, 2010 by LSchnapfElite Contributor

      I suggest that all who are concerned about this issue contact EPA and help create a record for the review of AAI. In my opinion, AAI has facilitated and exacerbated this race to the bottom.

      • The definition of EP needs to be revised.
      • I would also suggest that an EP needs to be more involved in the process, not just supervising the work.
      • I would also like to see national licensing or at least mandates for states to create licensing programs if their remedial programs are to be considered "state response programs" that are entitled to the federal enforcement deferral, and
      • mandatory reporting for historical contamination

      Larry

      www.SchnapfLaw.com

    • smendum
      posted April 13, 2010 by smendumContributor

      I have vented on this subject a couple of time recently on other threads. I fail to see how you can meet the standard at such low costs on most sites. It seems to me, having read a number of these reports, that the providers are skipping a whole bunch of agency review and missing reasonably ascertainable and practically reviewable historical (and other) sources of data, which, had they been reviewed, would likely have significantly altered the conclusions of the report. I can provide a bunch of examples, as I assume can a lot of Commonground members.

      All I'll say is, the ASTM standard lists the standard sources and the additional environmental record sources (the latter is what I am refering to here). It seems that the $700 Phase Is are skipping those additional sources based on cost, not based on the EP's opinion of the potential value of those sources and in many cases those cheap reports fall well short of the mark. Unfortunately, the clients/Users reviewing them are often ignorant of the gaps in the report and happily move on to the next $700 ESA procurement.

      If you were offered a car at an equivalent low price, you'd probably run from the deal. Why are Phase I's any different? You get what you pay for and often, you pay for an expensive Phase I whether you have one or not.

    • waltbeach
      posted April 13, 2010 by waltbeachMember

      I just ran into another example that illustrates both the challenge and maybe a possible solution.

      The Challenge - We reviewed a Phase I for a bank client which was performed on a large industrial site with quite a history of contamination, violations, etc. in January 2010. The Phase I was performed by a small firm that we know of that falls into the "low-price" category. Just to mention some of the highlights - no interviews or mention of interviews, listed no historic RECs or even a section for them (even though there had been multiple regulatory cases on the site), only had an abbreviated EDR Radius report (no Sanborns, aerials, topos, city directories, etc. in the report), no inclusion of any closure letters for the cases or apparent review of them, concluded that no RECs are present although there was demonstrated existence of contamination present above MSLs, etc. Maybe a reasonable person could argue away a few of these items, but, to me, this is clearly a non-conforming Phase I. I am guessing (although I am not in their shoes), that this resulted in part due to pressure to "get the job done" at a cost that left some margin given a low price. We see cases like this more than we would expect. The problem is not the low price - the problem is the resulting product.

      The Opportunity - There has been talk of changing the ASTM requirements and/or some sort of regulatory "certification" to address the issue. I think that these avenue have potential but may take awhile and could result any result - good, bad or indifferent. Perhaps we - the community of environmental professionals - should consider taking action ourselves. What if we formed some kind of review body that EP firms could submit their Phase I's to for review? This body would, in turn, "certify" firms that comply with the ASTM standards. Firms could then identify themselves as "certified". Buyers would have this additional information to make informed purchase decisions. Of course there are lots of questions regarding client confidentiality, funding, process, etc. I am willing to work with others to develop a design.

      Regards -- Walt

       

    • Jon Welge
      posted April 16, 2010 by Jon WelgeContributor

      Somebody a while back mentioned that $10M deals are different than $600K deals. Fine in the banking world, but Phase I ESA providers are meant to allow the process to decide whether or not RECs are associated with a property. The effort should be STANDARD and not be dependant whatsoever upon the loan amount. This is because the liability may be orders of magnitude greater for a $600K property than for a $10M property. For example, compare a 600K mom and pop gas station to a brand new $10M Chevron at the businest intersection in town. What site are you betting has been maintained better throughout its history?

      If I didn't know anything more about a site, I wouldn't bet five bucks that my CERCLA liability or even my business risk could be reasonably assessed by some yay-hoo, part-time grocery bagger/Phase I jobber. What's worse -- is that hungry local jobbers do more work than me! These folks are using ASLE-F:1534-10: The standard practice for fake Phase I ESAs. You know there's a problem when all four of the site photos are blurred, because digital cameras don't take good photos at 60mph. What we need to do is sue these used car dealers out of business. The market response is too slow to slow these people.

      Why go cheap on the Phase I ESA? Aren't the risks outweighing the gain there? I wonder if the banking community feels the same about appraisers, now that we've had our financial 9-11. Isn't a good appraisal literally worth it's weight in gold?

    • stolz1
      posted April 21, 2010 by stolz1Member

      This is an interesting discussion for several reasons.  As the owner of a small (two environmental professionals and support staff) firm in MI, I have felt the pressure to give in on price, especially in the last 12 months or so.  Several firms in my area have taken a Walmart approach to marketing themselves.  However, I am not willing to do this work at a loss.  As anyone who has done this work for a length of time knows, the pressure of time, large liability exposures, and the pressure of delivering bad news to friends/clients makes this job very hard at times.  For every "easy" Phase I I have performed, I can think of a challanging one that was worth much more than I charged.

      What I have noticed is that the folks who were telling me about the other firms lower fees months ago continue to call us. People recognize our integrity when they know that we are charging a fair and consistent fee.  The firms who offer "specials" or "any Phase I for $xxx until the end of April" compromise the one thing you really need to be able to last in this business, integrity.  This issue is as old as business itself.  My advice is: if you know you are the best, and you charge a fair fee, stick to what you are doing. 

      Another interesting observation from reading the posts above is the issue of "size of deal vs. environmental risk."  Granted, banks have entirely different risks than owners.  However, this sort of thinking, that the size of the deal matters, is, in my experience, very dangerous.  My experience is that some of the least expensive properties pose some of the greatest environmental risk.  While you MIGHT be able to walk away from an environmental cleanup liabilty by using a holding company, the headaches associated with being a part of an enforcement action still do not make this an easy prospect.  Not to mention the potential PR damage that could be associated with walking away from a contaminated site in a community that would like ALL contamination cleaned up.  I have helped numerous banks in the last couple of years take back sites that they thought were "small deals" when times were good, only to find out that they have large hurdles to clear, environmentally, just to take it back, let alone get rid of it again.

    • seand
      posted May 4, 2010 by seandSuper Contributor

      This discussion is truly very interesting. Whether we are talking about a Phase I ESA, an asbestos O & M Plan, a Moisture Management Plan, a Property Condition Assessment, or an energy audit, we're all in business to make a profit. The choices seem pretty clear in the sense that you must alighn your firm with clients that value and understand your services and why they differ from other choices. A business owner always has to staff projects with technically qualified individuals, however  he/she has to constantly change who is used on a given project once they are too senior to make a profit on a given job and staff with someone new at a lower billing rate. The challenge of the business model is to go where you can make a profit using the technical resources available to the firm and to sell value or find clients who recognize and appreciate your services. The prices of a Phase I, or any of the other due diligence services mentioned, has not risen in a material fashion for years, so it is up to us to manage and staff jobs profitably or find new business lines.

    • viewfinder
      posted May 13, 2010 by viewfinderMember

      Hope someone saves all of this noise.  It'll make for a good defense  when one needs to demonstrate that there is no such thing as "good commercial and customary practice" in the business of all appropriate inquiries.