
I recently read the latest email from Ms. Diane Crocker's interview with Mr. Mike Schultz, a leading expert in professional services marketing strategies. Mr. Schultz primarily indicated that the $700 Phase I ESA is a product of simple supply and demand economics. Mr. Schults indicates that it is the responsiblity of consultants to build value into their Phase I ESAs, or adjust value with them according to whatever the market will bear. In my humble opinion, the $700 Phase I ESA problem far from this simple.
Unfortunately consultants with integrity are held to fulfilling the obligations of ASTM practices and the AAI Rule while completing Phase I ESAs. Generally, the lower the cost of a consultant's Phase I ESA, the lower the liklihood that ASTM practices and the AAI rule will be followed during the Phase I ESA process. Consultants who have integrity are driven out of the marketplace as users continually look for the cheap Phase I ESA.
Unfotunately there is nearly zero enforcement. And correspondingly and increasingly, clients care less. Certainly any consultant can write "Phase I ESA" on the cover of any report, even where the digital photographs are blurred from the consultant driving by the site at 60+ mph. Unfortunately these reports are too often considered "on par" with actual real Phase I ESAs.
Unfortunately it really doesn't matter if the blurred-photo report does not identify RECs on site, if in fact there are none, even after a thorough review. But where's the value there? Many clients do not want to find issues associated with properties, so they hire the worst of us. That's what I call "reverse value". Forget it!
Would Mr. Shultz have consultants ignore prevailing standards and practices in our efforts to compete with each other? What is the state of the industry then? If we do not have trust, then what do we have?
In my opinion, I'd rather go out of business than lie about a site or perform less than what's required by prevailing practices and laws. In my opinion, the industry is in sad shape. Perhaps the only thing that can save the industry is enforcement -- in the form of increased litigation and in the form of increased penalties for consultants who willfully ignore or neglect to complete the obligatatory scopes that create our level playing field.
Comment
From my understanding of the previous posts on this topic, a large firm subcontracts out the Phase I work while providing the database report, aerials, sanborns, etc. So their client is probably paying at least $1200 for the Phase I. $700 for the subcontractor work, around $300 for the database report and historicals, and say 20% markup for profit.
While $1200 is still extremely low, I think its a bit sensationalistic to say that $700 Phase Is are being offered.
I think Mr. Schultz's position is valid. It doesn't matter if its purely supply and demand or the result of the driving forces that Mr. Welge describes. We have to deal with the cards we're dealt since they aren't likely to change anytime soon.
That leaves us with competing in the current market place, finding clients that value us, or finding another line of work.
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The idea of Value is primary here, not just the clients value of us, but then there is the value of our work if we really produce something of VALUE.
The Professionals I have worked with over the years have taught me a valuable lesson,
which is a Lesson in Value.
The main Value in the product is MySelf that I have put into the final product.
If I have put Myself into the product and I value Myself then the "Pricing" needs
to reflect that Value.
To make a long-story short, I was taught that,
"You get paid, for what you think, about, Your-Self".
((We must also be very careful about discussing what we charge)).
((It may be seen as "Price Fixing" which is a violation of the "Anti-Trust Act")).
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Thanks Zeke F. But I would argue that clients are paying for integrity, and I find it hard to believe that the obligations of prevailing practices have been adequately fulfilled during the typical $700 or even $1,200 Phase I ESA. If such obligations have not been fulfilled, then there is no value at $700 (money out the window), unless the client doesn't want or need to fulfill the obligations of the Phase I ESA to understand site risk, but they do need the "title" of the Phase I ESA on their document; and the client is not concerned with CERCLA liability of any variety. In order to make the deal, the consultant can't be too concerned with litigation, either.
I understand that EVERY industry has similar concerns, but if there was absolutely zero enforcement in our industry, there would not be an industry, and that's what makes our industry a bit different. Enforcement of many varieties (penalties) is the only thing keeping us employed, and when it increases to the point where there are real penalties, then we see the cost of Phase I ESAs increase, because real Phase I ESAs take time and effort and experience. That's not a supply and demand equation. Consultant "A" is selling a different scope that consultant "B", and that's the problem.
Essentially, this whole issue is no different than a toy manufacturer from China selling lead-painted toys cheaper than an American company that sells the same non-leaded toy for more $$. Where is the level playing field? Supply and demand -- sure, I get it, but supply and demand of what? Toy A is different than Toy B! Where is the enforcement? If there will be none -- then fine -- I guess we're all in the lead-painted toy business. At least then we can compete head to head or call it a day.
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I think the "zero enforcement in our industry" thing is a bit confusing..... If we screw up, our clients getthe EPA or DEP kicking their teeth in, and we get sued.
The rest is just market forces and professional judgment.
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Integrity is what will protect a truly innocent landowner during a legal issue. If I were a landowner, I would prefer to have clear pictures and a proper and trustworthy ESA that will protect me in court. Otherwise, what am I truly paying for? The bank to fund my loan? If I pay only $700 for an ESA that won't protect me in court, than I have wasted my $700. If I pay $2200 for an ESA and it protects me in court, than I have spent money frugally.
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Your assumption that there is a directly relationship between price and quality is flawed. The rules of the game have changed over the last 10 years due to the explosive growth of independent contractors doing Phase 1s out of their home offices. I'm not a contractor, but if I was, I could easily do a quality ASTM compliant Phase 1 for $1,200. Maybe even $700 if it was in my backyard and didn't have to pay for historical data. And that would be by someone with 15+ years experience doing Phase 1s.
Matt
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A Phase I ESA should take about 30 to 40 hours. SO, for 700, you're telling me that a degreed professional with just five plus years experience, overhead expenses such as gas and printer cartridges, insurance, student loan payments, house payments (or rent), car payments, tickets to the game, etc. is going to pay himself less than $200 a day, and likely have intermittent work at that? With invoices out two months? Or six? What kind of professional are you hiring? I didn't say it was impossible Matt, I'm just saying that the liklihood that ASTM and AAI practices are not followed increases as the fees get lower. I think we can agree on that.
Futhermore, historical data? The data still has to be thoroughly reviewed, and unfortunately it is not yet perfect. Look at your typical Polk searches. They might suffice sometimes, but not normally. Not when there's a historical address shift, street name change, or new town, or reworking of roadways, etc. Now, for 700, you also have to drive 120 miles to the county seat or someplace and research historical data? What about historical structures? Can you research the past uses to 1940 or to first developed use, whichever earlier, on a structure built in 1890 for $700? Who is going to pay for the rest of the Phase I?
But, you could be right Matt. I appreciate the conversation for certain. Thanks, Jon
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I doubt there are many environmental firms that only require their full time ESA staff to do 4-5 ESAs per month. Probably more like 7-8 ESAs per month if they also have to do proposals, etc. and 8-10 ESAs per month if just doing the fieldwork and report writing.
Of course different properties are going to warrant different fees. $700 would probably be on the extreme low end. Imagine a small drug store or apartment building in a local area that you know from experience was likely just vacant land prior to 2000. That could easily be done in 2 days, if not less, and the only out of pocket expense being the gas and database report. Older properties that require travel, more research, more time onsite, etc, are going to warrant higher fees.
The point is someone working from home office has minimal overhead compared to a large full service environmental firm. I do not buy the premise that a large firm that takes 50% of the fee right off the top to cover overhead and profit will put out a better report than the local independent contractor with 10+ years of experience simply because the large firm is more expensive.
You also have to figure that the independent contractor with no work at all on the plate is going to be willing to work for pretty cheap, since getting $700 for a couple days worth of work is still a lot better than sitting at home waiting for the phone to ring.
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I agree and disagree with several points above...rather than fill up the forum with a long winded response, I posted it on my "Risky Business" blog in the blog forum. the two main points I make are: 1) Unsophisticated are not aware of the difference between a Phase I and other products, and 2) competition is making pricing go down in a very mature industry. What do you think?
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Re-post of something I put up here Fri that disappeared from this thread:
Jon, thx for starting this and for your feedback on the Client Alert.
I have to take issue w/ ZekeF's statement that it's "sensationalist" to say that $700 Phase Is are being offered. I routinely hear from EPs losing bids to competitors offering sub-1k prices. Just this past Friday I received a summary of bids for an RFP to provide Phase Is to a municipality. The summary did not provide details on the scope of work so I can't speak to that but in the accompanying graph, you'll see the range of prices offered by about 20 national and local firms who bid on the work: $600 to $2,250. The red bar is the avg across all bidders, and the purple bar is the winner.
Next week it'll be different story, same theme.
Dianne
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Phase I should take up to 40 hours? Wow, that strikes me as being very inefficient. Every property is different, of course, but a typical commercial property (not industrial) should not take anywhere near that amount of time, in my opinion, to fully comply with the ASTM 1527-05 Standard (and not do a nickel's worth more - unless the client requires it, in which case more fee is warranted).
Excluding travel time, I don't usually need to spend more than about 12 hours on one.
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You are quite the ace. That's also one night's sleep on your conclusions. Now that's risky business.
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I think there are some nuances in the Phase I industry that are missing in this discussion. I work for a large consulting firm. We cannot do individual Phase Is (at least not for a profit) for $1000 or even $2000. Yet we are still doing Phase Is for our clients. How? Well, we dont bid on Phase Is for unknown clients for starters. And we dont waste our time and money with the types of clients who treat Phase Is as commodities, such as your typical bank or financial institution, most developers, and any small business or individual owner buying Phase Is solely based on price because they have to "check the box" to get their loan or real estate deal to go through. We get many cold calls from these types of clients, asking for a Phase I proposal, which we politely decline. So that leaves us with our established industrial clients. They typically are buying and selling larger sites with an industrial history. They have been burned before, or know of others who have, when the Phase I was completed by the low bidder who put an inexperienced person on the job, or who cut corners to control costs, only to find out later that some significant condition was overlooked or the neglected. We make sure that our client understands the value of hiring a seasoned, experienced professional who will complete the Phase I in conformance with the requirements, and who will not only write a quality report but also be able to communicate the findings to the management team in an effective way via the report itself or via followup calls. Many of these sites require more than just a Phase I, such as compliance reviews, Phase II ESAs, etc., and occasionally some of these sites turn into very large projects for us down the road. It is not uncommon to be hired (without bidding) to do Phase Is for $5K, $10K or even more on large complex industrial sites. The knowledgeable client is willing to pay for a quality job when there are millions (or sometimes billions) of dollars at stake. I recognize that not everyone can work this way. But just wanted to point out that there are ways to do Phase I work even in this down economy without scratching and clawing to do bottom-dollar work.
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We do that, too. I just am tired of people calling what you do and I do the same as what they do. It is not the same. Good point about firing clients and not taking on that "check box" work. As you know, if we we're all selling the same scope, the price difference should not be a swing of 500%. What they provide is useless in terms of protection from CERCLA liability or perhaps even environmental risk, which are two different animals.
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Well, 30-40 hours is a bit of time, but out here (in the West), that Phase I can be 200 miles away in a city that is not the county seat, so when it's said and done, you've spent at least 12 hours, plus overnight time, just visiting the site and gathering records. This is NOT that unusual. When I think of the average scenario, I presume this:
Site is within 100 miles (one-day site visit), Site is within familiar municipality and/or county where I know where to gather records, or I have them already (this comes from experience), Site (on average) was developed from vacant land in the 1960s (this means I don't have to research prior to 1940), Site (on average) does not have industrial past uses, or "guilty until proven innocent" uses such as gasoline stations, dry cleaners, or vehicle repair facilities -- that kind of thing. Site includes less that 20 acres and only one or two parcels of commercial real estate. Site visit will be easy to coordinate, and contact and interviews will be easily ascertainable . . . etc.
There is more -- but the point is, if any of these above things go haywire, I'm still on the hook to proivde the appropriate answers given the practices we utilize and within the lump sum fee we agree to. If there are USTs, then I need to do more, if there is a problem scheduling the site visit, then I spend more hours on that. Typically there will be something coming from left field, and you just have to be prepared.
BUT, for $700, or even $1,750, I suspect that more often consultants are citing "data failure" or they're cutting corners in the process because there is really not enough budget to ascertain the appropriate information for the Phase I ESA. This is what I mean by having two different scopes. Either you're providing a Phase I ESA to the best of your ability, given your experience and knowledge of process (and sometimes you're over budget and sometimes you're not); or you're providing something less, and that's a different scope of work. All I am saying is that if we are providing a different scope -- let's be up front about it. Call it a $700 Preliminary Assessment or something -- then we can all compete on a level playing field.
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This is an interesting discussion, that I have had with numerous lenders and developers over the years - that I normally win when I explain to them why a Phase I cannot be done for $1200 (which is the cheapest price that I have encountered). We are professional consultants in this industry and for a professional with more than 5 years experience, selling your time for less than $100 hour only deletes your professionalism. I have been conducting Phase Is since SARA was passed by Congress. My expert witness fee is $275 per hour, I cannot imagine selling my services or that of my company for a price that does not somewhat reflect our quality and experience. Although I did allow myself to be coerced into letting a group of nine Phase Is on agricultural properties go for $2150 each recently.
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The Phase 1s being done for less than $1,500 are typically being done by sole proprietors working out of their homes. A full service environmental firm will never be able to compete on price alone with these individuals. Nor should we even try to compete on price alone with them, since there are things that an actual environmental firm can bring to the table that the SP cannot......deeper pockets, national coverage, ability to do Phase 2's, etc.
But it's a mistake to assume that the SP is providing a lessor quality product simply because they have the ability to do the work for less money. I'm not a SP, but if I was, I could easily do a Phase 1 for about 1/2 the cost of what my firm would charge, especially if it happened to be a really slow week, and close to my house. The client would still be getting the same quality report by an EP with 15 years of experience in the industry.
As for the amount of time required to do an ESA out west, I still have to disagree. I've been doing ESAs out of California since 1995 and have worked for 3 different companies. Very rare that I would need more than one day to do the onsite and historical research and one day to write the report for a property anywhere in the western US. Maybe another 1/2 day to cover proposals, client calls, etc. And of course, there will be exceptions for proeprties with issues. But for the most part, 2 days is plenty of time.
Although there are some long days when flying is involved.
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I think the big problem is that the ASTM standard, and the AAI rule, are poorly written methods. They declare variable levels of inquiry based on the type of property, user knowledge, etc. But they've created this "checklist" mentality of uncovering every stone. Don't forget that this activity is really risk management. I'd venture a guess that most people doing these studies are looking for good information to make business decisions. I've performed many different levels of scope pre- and post-ASTM, and the real driver is perceived value. I think as practicing professionals, we are driven to do the highest and best level of service. Sometimes, we get to. But other times, if we listen to our clients, they want and need something else. Obviously, each firm and practicioner needs to evaluate the relationshp and decide whether it's worth it. We do and I don't hesitate to "fire" a client if I sense a downside for my firm. Other times, we'll do the assignment and manage the risk through the contract. If the scope doesn't meet the ASTM standard, then we don't call it a phase I. Mind you I think some of the crap you see probably does meet the standard. Remember it can be highly variable depending on a host of factors, including the knowledge of the clientele and how "reasonably ascertainable: the information is. Thanks all you lawyers on the E50 committee. I personnally think that's a good thing. If there's a market, then American Capitalism will find a way to service it. Until there is a regulatory requirement to perform a prescribed scope of services in connection with a real estate transaction (not just to claim a CERCLA liability protection), and EPA mandates a training and registration program (like asbestos and lead) for ESA work, then there will always be market variability. I wouldn't get upset about it, I'd just refine my marketing reasons to explain why a lesser scope is lesser value. Personally, I like to offer a free "review" of the report for the client, if they are someone I want to work for. Gives me a chance to specifically illustrate the differences and I get to see what the competitors are doing these days! Keep those heads up!
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You have to know the model to understand what is happening here. I'm sure many of you do but some probably do not. There was a large national firm specializing in Phase I's that started much of this low end work (the firm went bankrupt in 2008; another firm bought its assets and is continuing the model to this day). This firm was largely a virtual firm, they had several small offices across the country but had a tremendous network of 100s that they called "PAs" or "Professional Associates".....LOL.....
The PAs would do Phase I work for a cut throat rate and then the firm would take it, mark it up and send it to the client (usually large banks, insurance companies, etc. that liked their rates of $1500-$1900) and their great turnaround and capability to produce anywhere in the country. The large firm employees/reviewers never met most of the PAs other than over the phone. Incredibly, they had minimal legal problems, as I understand, because they demanded a report that was very thorough. It required visits and phone calls to every agency you could dream of. The weakness of the process was usually the eyes on the ground (i.e., the experience of the assessor). The PAs, all independent and many of them living in remote areas or outside of large cities, were usually glad to work for what was esentially $15 to $17 per hour because these reports took 40 hours+ with all the demands. Most of them would get 1-3 jobs per month and thus make $10-25K per year working part time while it lasted.
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Been there, done that! It was sick at times but like someone said, when you make $3,000 to $4,000 versus nothing, most people will take it.
It is a simple matter of supply and demand and market segmentation.
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The low cost market appears to exist everywhere in our country and is always going to be an issue. As always, we'll need to inform our clients about the actual cost and the benefits from using a skilled firm. What is worrying is that we now have the new Vapor Encroachment Screening process as of June. How is everyone incorporating this into their cost and contracts? As a separate cost or is the market already seeing this as an "add-on" to our existing budgets for a Phase I ESA? The new VES may result in extra work without a gain in fee.
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I should have added that there are, of course, cost cutters beyond just the few nationwide "virtual office" firms. My experience with the Vapor Encroachment Screening is that I have had little luck getting most clients to spring for the extra assessment dollars unless the plume condition was egregious. It seems that most business clients just do not want to open this can of worms......especially with all of their other concerns at the moment (such as a Depression looking them in the face).
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Manno....you are a bit misinformed about the subs that worked for Land America and the numerous other environmental firms that use subs. Those that were willing to work hard and put out a good quality report could earn a six figure income during the boom times. From what I hear, some are well on their way to be making six figures again this year. Your assumption that they are inexperienced is also a broad generalization that is not true. I know many subs with 10+ years of experience and 1,000+ ESAs under their belts. An inexperienced sub that doesn't know what they are doing won't last long.
Also worth pointing out that the bankruptcy had more to do with their title business than the due diligence business. At least that's the way I understand what went down.
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Manno, I did some work for LAC when I first went out on my own. They paid $700 to $800 for a Phase I not including the database. This helped me tremendously when I was first getting started. However, as time went on and expenses increased I could no longer make money at $800. And thier reports took a ridiculous amount of time (30 to 40 hours). I got a call from the company that bought LAC today. They wanted me to do a Phase I for $800 and a similar report to what LAC had. I said thanks, but no thanks. My time is worth more than $20 per hour.
MattFox, I don't see how it would be possible for a sub to make six figures. Lets say a sub could do six of these Phase Is a month (which would be a stretch) that's only $57,600 for a year.
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I'm not a sub, just passing on what I've heard from some friends of mine that have been doing it for many years. Most of them work for several different companies. Some pay more than others, some have easier templates, etc. Also, a lot of subs are doing both ESAs and PCAs these days, which can change the equation.
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Matt,
What is a typical PCA fee versus a Phase I ESA? I am a P.E. with experience in seismic assessments and have never done a PCA. Is the difference substantial?
How would one get trained to do a PCA?
Thanks.
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Matt.....I knew several persons that worked for this firm..........verrry wellll...... that did Phase Is and PCAs for the firm and yes.......there were a few well-connected persons that got the best assignments: small portfolios with combined Phase Is and PCAs for example where they could make a decent living. And yes, some of the well-connected folks did make $100K. I would estimate there might have been 10-15 that knew the insiders well enough to get a steady stream of "good" projects to make that kind of money. But the vast majority DID NOT make anywhere near that.
And yes, some of the PAs were good, well-credentialed assessors. Look back at my post...I did not state that the associates were inexperienced as you stated.
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FWIW- I think it is inappropriate and generally bad form to mention individual firms in these post. We can all point to shoddy work done by one firm or another. Like any firm in the service business be it is law firms, medical practices or environmental consultants, it comes down to the skill and motivation of individuals. There are some individuals who post regularly on CG that work for firms that I generally steer my clients away from but would have no qualms doing reports for my clients.
I for one can say that I reviewed thousands of LAC reports during the past few years and they were often much better than other commodity shops. The way I ensured the quality of the work was to make sure certain project managers supervised the work. When those PMs moved on after the demise of LAC, I made sure the work followed them.
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Manno, I'm sure you are correct that there were many that didn't make six figure incomes. My understanding of how LAC worked was that the PAs that did quality work, were easy to work with and were willing to go anywhere, anytime got the most work. PAs that didn't do such a great job or had personal limitations obviously didn't get the same volume. Your original post stated "The weakness of the process was usually the eyes on the ground (i.e., the experience of the assessor)." which is what I was referring to.
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eddguru....Typical PCA fees are probably in the range of $300 to $500 higher than an ESA. But some PCAs can cost as much as $15,000-$20,000 if the client wants to bring in specialized sub-consultants (elevator, MEP, etc.)
But it's not just the difference in fees. It's the fact that you can do the onsites for both at the same time. So travel costs can be split between the two reports, and you basically save 8 hours of billable time by doing both onsites at the same time.
Getting PCA trained can be difficult. Commonground University has an introductory level PCA Training Course (http://commonground.mrooms2.net/) that might be a good place to get the background knowledge. There are quite a few ESA people taking the course right now.
Typically, you'd also need some mentoring/shadowing by a seasoned PCA person and you'd probably want to start out with the simple building types for at least the first year or two. There is a big difference between doing a PCA at a small retail building or garden style apartments, vs a high rise office building or 800 unit hotel.
If you're a sub-contractor and are interested, contact me via Linked-In (http://www.linkedin.com/pub/matt-fox/10/438/8a5) and we can talk more. We're pretty picky about who we will invest the training effort in, but with your engineering and structural background you'd probably make a good PCA candidate. Also helps to have some knowledge of common building mechanical systems.
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Very interesting discussion, as we are experiencing the same issues in the seismic/PML report field. Fees have drastically been reduced over the past several years, even with the publication of two new ASTM standards. The main issue is that there are several firms that continue to quote $500 to $800 for a seismic report, and continually provide the services by non-building engineers (i.e. structural engineers). At best, the services provided are a Level 0 or "desktop" review.
Several years back I was asked to perform some of these reviews for a large national virtual office firm, who would pay me as a sub between $50 and $150 per report. They indicated that no site visit was conducted by the reviewing engineer, and no drawings would be provided for review.... but hey, I could do a lot of them! Essentially, the person conducting the site visit would provide some generic data to which I could base my conclusions on. To this day, I'm not sure how one is supposed to assess whether the building has stability problems, what the potential damage is, or any other deficiencies based on a standard form provided by someone not experienced in building reviews.
And as for the quality of that firms work, I have seen dozens of their reports where they did not even get the lateral force resisting system correct for the building (there is an obvious difference between steel braced frames and plywood shear walls).
The issue we face now, is many of our clients (or potential clients) question why our fee is $3k for a seismic study when they are used to paying less than $1k. The difference lies in the ability to accurately assess building deficiencies (typically by performing a site visit by a structural engineer AND performing calculations).
Good luck to all the environmental professionals out there dealing with this same issue. I for one will not be performing ESAs, as my expertise lies elsewhere.
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SeismicGuy....there is one thing different about the Seismic/PML industry. This is the ticking time-bomb that will be the next major earthquake in Los Angeles or San Francisco. When that happens everyone will be dusting off those old PML reports that say they were only supposed to experience a 20% loss. A few high profile lawsuits will shake up the industry.
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Colloquial info. Most buyers these days want to pay $0 for a Phase I, acccepting an old report or flying totally blind. Who cares when you're getting the site at 10 cents on the dollar? Nobody wants to do these and if they can get out of it, they will.
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Kelly's comment about integrity might work in a perfect world but the problem with the AAI world is that clients think all EPs are created equal and are fungible so that a $700 phase 1 is as good as a $2K phase 1 with the only difference being the pricing/overhead of the competing firms.
The comment also assumes that the client is acting as a rationale actor. Most clients especially lenders who plan to sell the loan to a securiziation trust want a "clean" report and dont care how you get there. They do not appreciate or want to understand about the environmental issues that could be raised- just that the EP has spread its magical dust and made it go away. This impression is reinforced if the property was financed previously. The new lender/purchaser will ask how bad could the environmental issue be if the prior report did not identify it as a concern. As so it goes.......
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I'm in a bit of a stew over this right now.... I wrote a report a couple months ago that called out a historic gas station as a REC. The client (who already owns the site) raised a stink since none of the previous assessments had picked this out as a problem, and got another company to issue a report recommending no further action.
The bank said they would be happy with any report and any conclusions from an EP, so the bank and the buyer elected to just "pretend my report doesn't exist" in the banker's exact phrase.
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Who is this bank? Maybe you don't want to be working for them anymore. :)
Actually, a similar situation had happened to a fomer collegue. He was writting a Phase I ESA on a property that a prior report. He found an orphan tank and called it out as a REC. The prior report did not, so the bank decided to just use that report instead. A while later, they called us up to do a Phase II. I think that you just have to be confident that the report you are providing to your client is the best quality and that you have all the facts to back up your conclusions. And that sometimes things happen that are just purely frustrating.....
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Well, just for sake of completeness -- the owner went back to the company that issued the previous report and screamed about suing them for negligence because they didn't call out the former gas station when he was buying the property, and demanded that they reiterate their previous conclusion to the bank for his re-fi. They did.
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With respect to PCA training, an aspect associated with the inspection portion would be a Home Inspectors organization that offers training and/or seminars. Obviously there are differences between a Home Inspection and PCA, however many of the basic concepts used in the evaluation process (e.g. electrical, plumbing, roofing, etc.) are very similar or at a minimum provide a good foundation of knowledge. Also this would not be an end all as the report writing portion of a PCA is very different. I have joined such an organization and found it to be an extremely cost effective means of training along with the added benefit of making professional contacts.
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have they determined if they might have a reporting requirement? This is not surprising but pretending a report does not exist is the kind of thinking that can cause he consultant (and possibly the bank) to be liable for fraud or negligent misrpresentation..........
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If the good companies in our industry do not stop the "dumping" of sub-par Phase Is by the "mills," we will be run out of the Phase I business.
In our case, we prefer to perform comprehensive projects - a Phase I with an asbestos, lead, miscellaneous toxic materials (universal wastes) survey, or PCA.
While the lenders seem to just want a "clean" report, I'll bet the consultants who "understand their risk tolerance" will be among the first sued when something goes wrong.
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Tom,
Glad to see the owner got "religion". I think alot of the consultants dont understand their liability for misstatements in reports
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Sorry, I may not have been clear-- the owner browbeat the previous ESA company into issuing a report that again says the historic gas station, which has never had a proper Phase II evaluation, does not warrant further action.
Neither my boss (35+ years in enviro science and engineering) nor I can grasp what sort of tortured reasoning went into that decision.
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My company has also seen some sad, but humorous examples of missed items:
1) A grocery-anchored shopping center where a previous Phase I report missed several, yes several, former filling stations in different locations on the subject property! The aerials gave strong clues, and the city directories confirmed them.
2) A site where a previous Phase I missed that a vehicle maintenance facility, part of a large power plant site, and been on the subject property which now contains an office building. Sanborns existed, and went way back, but they had not bothered to order them!
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my favorite remain the three cases where the consultants missed the fact the sites had been used as WW2 bombing practice fields.
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This appears to be a fairly common experience these days. As the economy has slowed and companies need work to stay in business, ethics seems to have been set aside in favor of revenue. I am trying to spread the word about our ethical business obligations. I am also working with lending institutions to re-educate the loan officers and bank officers about the importance of proper due diligence, their liabilities and the new concern with VI issues. Many of the loan officers are new and unfamiliar with environmental requirements as there has been so little activity over the past few years. I am involved with several cases where RECs were specifically ignored in favor of a loan. Very frustrating in one case and very costly to a business owner in another. Stand our ground; the low-cost providers will fall by the wayside as the economy improves and third-party claims increase.
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Going back to the original premise of this topic, I believe that the industry fees are predicated on lenders and their fee tolerances. As lenders get more educated on the environmental side or have in-house environmental risk managers, then they can set fee thresholds that cannot be crossed (on the low end). It is a supply and demand business, but if the demand side sets certain bars then slowly that bar should rise.
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My favorite was the site I did where the previous consultant missed two bulk plants on adjoining properties, and a dry cleaner 2 blocks upgradient. They claimed that Sanborn maps and Polk directories were not available, and ownership records only went to 1980. Polks and Sanborns were at the local library, dating into the early 30s, and ownership went to the late 1800s, once you stepped past the subdivision of the parcel in 1980.
When my client went back to the previous consultant and asked about my findings, their responses were that one bulk plant was not on the property, it was adjoining property (because of the 1980 segregation), the dry cleaner wasn't 2 blocks away, it was 2.5, and that all three were off-gradient because groundwater flow was to the south or southeast. My flow was estimated based on topography and surface water flow (west), my previous work in the area, and over 4 years of groundwater monitoring reports from a property 1/2 mile upgradient.
Unfortunately, my client wanted a clean site, so after I declined to alter my findings, I never heard from them again.
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Scott, you are probably fortunate, as a client like that seems to be trouble waiting to happen.
I just wish that some undercover work with prosecutors or news media would be done to expose a selection of such offendors who demand "clean" reports and "understanding of our risk tolerance" as a codeword for the same thing. Can you imagine how much fun it would be to hear the recordings from hidden microphones, and or see the videos from hidden cameras?
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